Privacy Policy

1. Introduction

Welcome to Opus Translate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

By installing and using Opus Translate, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

2.1 Store Information

• Store name and domain
• Store owner email address
• Store locale and currency settings
• Shopify access tokens (securely encrypted)

2.2 Content Data

• Product titles, descriptions, and metadata
• Collection information
• Page content
• Blog articles
• Navigation menu items

2.3 Usage Data

• Translation job history and statistics
• Feature usage patterns
• Error logs for troubleshooting

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our translation services
• To process and manage your translation requests
• To send your content to third-party translation APIs (OpenAI, DeepL, Anthropic) for processing
• To cache translations for improved performance
• To communicate with you about service updates and support
• To monitor and analyze usage patterns to improve our service
• To detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services to provide translation capabilities:

• OpenAI - For GPT-powered translations
• DeepL - For high-quality machine translations
• Anthropic (Claude) - For AI-assisted translations

When you use our translation service, your content is sent to these providers for processing. Each provider has its own privacy policy governing the handling of your data. We encourage you to review their respective privacy policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• All data is transmitted over encrypted connections (HTTPS/TLS)
• Shopify access tokens are encrypted at rest using AES-256 encryption
• We use secure, authenticated API connections
• Regular security audits and updates
• Access to data is restricted to authorized personnel only

6. Data Retention

We retain your data for as long as your app installation is active. Upon uninstallation:

• Your store data and access tokens are deleted within 30 days
• Translation cache may be retained for up to 90 days for billing purposes
• Anonymized usage statistics may be retained for analytics

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise these rights, please contact us at [email protected]

8. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your data based on legitimate interests to provide our services, or with your consent where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.